When there is poor internet connectivity or even there is so internet connectivity, then you might come up with the DNS server not responding issue on the Dell laptop. This error can show up if you attempt to rectify the network connection via the ‘Windows Network Diagnostics’.
Basically, the full error message that shows up if the network troubleshooter cannot able to rectify the internet issue is ‘The DNS server isn’t responding’.
There are many causes for the occurrence of this issue. Some of the usual ones are that if the contains inside the DNS cache gets corrupted somehow, then you might face this problem.
Also, provide the website URL correctly on the address bar of the browser, as an incorrect address can show up this error which can hamper your experience. Further, if the network driver adapter is not up to date, then also, there is a chance for you to encounter this glitch.
About DNS Server
DNS or Domain Name System is a device that allows you to translate the address of the website into the corresponding IP address so that the web browser can show it.
In other words, you can say that the DNS changes the alphanumeric names of the website to an IP address, which the computer can recognize, in order to locate that website.
Methods to Resolve the “Dell DNS Server not Responding”
This is the section that will help you to resolve the DNS server not responding on the Dell Inspiron 1300. Hence, take a look below:
Remove the DNS Cache and Set the IP Once Again
When the files within the DNS Cache gets corrupt or misplaced, then you might face this problem. The solution to resolve this issue properly is to clear the DNS cache and set the IP address once again. To do that properly, follow the steps below.
- First, tap the ‘Cortana’ logo on the taskbar beside the ‘Windows’ logo, to launch the search area. After that, within that blank space write the text that follows “command prompt”. Next, from the output of this search, locate the option “Command Prompt”.
- Now, right-click on that option and then from the popup menu that comes up, choose the sub-option ‘Run as administrator. If a UAC prompt comes up, then click on the ‘Yes’ button.
- This action will open a new window, that has a name “Command Prompt” with a black background and white text.
- Next, inside that window type the following commands one after the other and tap ‘Enter’ after each of them – ‘ipconfig /flushdns’, ‘ipconfig /registerdns’, ‘ipconfig /release’, ‘ipconfig /renew’.’
- After successful execution of all the above commands, close the ‘Command Prompt’ window and then open a web browser to check if this error comes back or not.
Procedure to Set the DNS Server Address Correctly
When the DNS server address is not set properly, the chances are higher that you might come across the issue. Thus the feasible answer for removing this error is to set the address of the DNS server correctly. In order to do that, follow the lines that are presented underneath.
- First, press on the ‘Windows + X’ keys simultaneously to reveal the ‘Options Menu’, just above the Windows logo on the taskbar.
- Next, from that menu, locate and then select the ‘Run’ option. As soon as you do that, then instantly a new dialog box will come up, at the lower left corner of the screen.
- Now, inside that dialog box on the empty area beside the ‘Open:’ label, type the following text “control panel”. Then, tap on the ‘OK’ button.
- This action will launch a new window with the name ‘Control Panel’. Inside this window, there will be all the settings of the computer, which you can adjust at your will.
- After that, from the window that comes up choose the setting ‘Network and Internet’. Then, when a new page comes up, next select the ‘Network and Sharing Center’ option.
- Again, when another page shows up, then go to the left panel and choose the ‘Change adapter settings’. Now, a page that has a name ‘Network Connections’ will come up.
- Here, on this page, select the current network and then right-click on it. When a popup menu appears, then tap on the ‘Properties’ option.
- At this moment, a ‘Properties’ dialog box specific to a currently active network will come up. In this dialog box, locate and select the ‘Internet Protocol Version 4 (TCP/IPv4’) option. Go to the next section after this list and choose the ‘Properties’ button.
- This action opens a new ‘Internet Protocol Version 4 (TCP/IPv4) Properties’ window. Inside this window choose the ‘General’ tab.
- Under that tab, select the ‘Obtain an IP address automatically’ and then ‘Obtain DNS server address automatically’ radio buttons respectively. Next, tap on the ‘OK’ button to confirm the change.
- Finally, restart the computer and then check to see if this error appears when you attempt to visit a website.
Perform a Network Adapter Update
The DNS server not responding problem on the Dell computer is very common due to an obsolete network adapter driver. The best way to eradicate this issue is to perform an update of the network adapter driver present within the machine. For that to happen, you need to follow the lines that are mentioned beneath.
- First, right click on the ‘Windows’ logo that is present on the taskbar to open the ‘Options Menu’. Then, from that menu, find and select the ‘Device Manager’ option.
- This action immediately launches a new window, having a name ‘Device Manager’. Now, within that window, there are devices and their respective drivers on the list.
- Next, from that list, locate and tap to highlight the device category ‘Network adapters’. After that, to open the sub-list which has the drivers of this device, go to the front of the ‘Network adapters’ and click on the ‘arrow’ icon.
- Now, from the sub-list choose the first driver and then right-click on it. Then, from the menu list that comes up, choose the ‘Update driver’ option.
- As soon as you do that, a new window with two distinct links appears. Next, out of those two links, choose the initial one, that is ‘Search automatically for updated driver software’.
- At this moment, the Windows will search automatically for the driver software of this device. If there are any updates available for this driver, then that will be downloaded and installed automatically.
- Repeat the fourth, fifth and sixth steps of this method to update all the drivers of the ‘Network adapters’.
- Once the update process of all the drivers is over, then reboot the computer.
- Lastly, do inspect whether this problem is still present or not.
Start the Router Once Again
If there is poor or no network connectivity so that you can surf the internet, then for that reason you might also face this issue. Now, the best way to rectify this issue is to reboot the router. To do that, follow the sentences provided below.
- First, locate the power button present at the back of the router and then press it to turn the device off.
- After that, remove the power cable from the wall socket and then take out the LAN and Ethernet wires from the router and the computer.
- Now, wait for at least five minutes or so and then connect the wire like the power cable back into the wall socket. Then, connect the Ethernet and the LAN cables back into the router.
- Now, power up the router device and see if this error pops up or not.
To remove the issue in regards to the DNS server not responding on the Dell computer, you will have to follow all the methods on the previous section carefully. But, even after following every point in the last section, if still, you are unable to resolve this problem. It is best to opt for an experts help.